Your Legal Terms Before Account Access
Our Legal terms describe who may access the service, what details are needed for an account, and how we handle records linked to wallet activity. Phone verification can be required before account access, while payment evidence may be checked when a DANA, OVO, GoPay, QRIS, bank
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transfer or virtual account entry needs clarification. Access depends on local law, and where local law permits, we apply the conditions shown on this page at the time you use the service. If a rule changes, we will place the applicable wording in the relevant policy
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area rather than relying on a message in a chat. You remain responsible for entering accurate account details and protecting your sign-in path. For a question about a specific clause, contact us through the account support route and include the account detail or transaction reference that
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helps us locate the matter.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.